Decoding Psychological Resilience at Work: Building a Healthy, High-Performing Organization
From identifying burnout risks to fostering psychological safety, applying psychological science to create a workplace that supports both employee well-being and team performance.
Seminar 1:From Workload to Burnout: Psychological Risks and Recovery in the Workplace
Mental health challenges in the workplace are often not simply the result of employees “lacking resilience.” Rather, they may emerge from a persistent imbalance between job demands and job resources.
Drawing on the Job Demands–Resources Model (JD-R Model) in occupational health psychology, this session explores how workplace stressors influence cognition, emotion, and job performance. Participants will also learn evidence-based strategies for building sustainable psychological recovery and resilience.
Course Outline:
- The Psychology of Workplace Stress: From Acute Stress to Chronic Exhaustion
- The Job Demands–Resources Model: What Types of Work Are Most Likely to Lead to Burnout?
- Cognitive Load and Work Performance
- Psychological Recovery: How Does the Mind Truly Recover from Work?
- From Individual Coping to Organizational Intervention
Seminar 2:How Psychological Safety Drives Team Performance: Interpersonal Risk and High-Quality Communication at Work
A team in which no one voices disagreement is not necessarily a team without problems. Sometimes, the real problem is that everyone knows something is wrong, but no one is willing to speak up.
Centered on the concept of Psychological Safety, this session examines how team members assess interpersonal risk and how psychological safety influences voice behavior, information sharing, error reporting, conflict management, and team learning.
Course Outline:
- Psychological Safety: What Does It Really Mean?
- Employee Voice: Why Do Employees Stay Silent Even When They Know There Is a Problem?
- Conflict Is Not Always Harmful: Task Conflict vs. Relationship Conflict
- The Psychology of Feedback: Why Does Feedback So Easily Trigger Defensiveness?
- From Psychological Safety to Team Learning